ROLE / 01
Forward-Deployed Engineer
Own the path from a customer’s problem to software their team can depend on.
You work directly with owners, operators, and the people using the software. You need to understand the business well enough to challenge an assumption, narrow an overgrown scope, and choose a practical implementation. You also need the engineering depth to build it, deploy it, and diagnose what happens afterward.
Apply for this role →What you’ll own
- Lead discovery alongside an operations or product partner. Observe the workflow, identify constraints, and agree on what a successful first release should accomplish.
- Review existing applications and AI-generated prototypes. Explain what to keep, repair, or replace, with a clear account of the tradeoffs.
- Build across APIs, data, interfaces, and integrations. Work through authentication, permissions, error handling, and the less obvious paths a real user will take.
- Connect customer systems with respect for their access policies, data, vendor limits, and deployment requirements.
- Demonstrate working software, communicate changes to scope early, and carry the project through testing, launch, documentation, and handoff.
Experience we’re looking for
- A record of taking applications from an ambiguous brief into production and supporting them once people rely on them.
- The ability to debug across a stack, read unfamiliar code, and make progress without a perfectly prepared backlog.
- Clear written and spoken communication. You can explain a technical decision to an owner and discuss its implementation with another senior engineer.
- Good judgment about when to build custom software, use an existing service, or simplify the workflow.
What good looks like
The customer understands the plan, the release handles the agreed workflow, and the team can operate what you delivered. Your handoff makes the next engineer effective.
Show us your work
A project you delivered directly with a customer: the starting problem, a decision you changed after learning more, and what happened after launch.
Apply for Forward-Deployed Engineer →